課程名稱：Microsoft Certified AI Business Professional 國際認可證書課程 (1 科 M365 商務雲端，Copilot 及 Agent)
- 簡稱：Microsoft AI Business Training Course |
Exam AB-730: Microsoft AI Business Professional
1. Generative AI Introduction
1.1 What is Generative AI?
1.1.1 Why is generative AI important as a business user?
1.1.2 How does generative AI work?
1.1.3 How can generative AI help me?
2. Microsoft Responsible AI
2.1 Responsible AI principles
2.1.1 Fairness
2.1.2 Inclusiveness
2.1.3 Reliability and Safety
2.1.4 Privacy and security
2.1.5 Transparency
2.1.6 Accountability
2.1.7 What are the responsible AI features in Microsoft 365 Copilot?
2.1.8 Is my data kept private and secure?
2.1.9 Avoid overreliance
2.2 Enterprise data protection in Microsoft 365 Copilot and Microsoft 365 Copilot Chat
2.2.1 Enterprise data protection for prompts and responses
2.2.2 Ground responses in latest data
2.2.3 How can I guide AI ethical decision-making?
2.3 Microsoft 365 Copilot as your workflow companion
3. Copilot Chat as your AI assistant
3.1 What is Copilot Chat?
3.1.1 Access Copilot Chat
3.1.2 Work and Web modes in Copilot Chat
3.1.3 How to chat in three steps
3.1.4 Copilot Memory
3.1.5 Search with Copilot Chat
3.2 Writing effective prompts to optimize Copilot responses
3.2.1 Add references to your prompts
3.2.2 Voice commands in Copilot Chat
4. Manage prompts and conversations in Copilot Chat
4.1.1 Saving a Prompt
4.1.2 Schedule a Prompt
4.1.3 Share a Prompt
4.1.4 Managing Conversations in Copilot Chat
4.1.5 Delete a chat
4.1.6 Rename a chat
4.1.7 Adding a conversation to a Notebook
5. Behind the Scenes
5.1 Introduction to Digital Workspace in Agentic AI era and Copilot
5.1.1 Introduction to Microsoft 365 Copilot
5.1.2 Microsoft 365 Copilot architecture
5.1.3 Microsoft Graph + Work IQ: Copilot’s intelligence foundation
5.1.4 Large Language Models (LLMs)
5.1.5 Copilot orchestration service
5.1.6 Introduction to the Copilot prompt lifecycle
5.2 Agents Overview
5.2.1 Types of agents
5.2.2 Agents in Microsoft 365 Copilot Chat
5.2.3 Agents in SharePoint
5.2.4 Tools used for creating agents in Copilot Chat and SharePoint
5.3 Compare Microsoft 365 Copilot and agents
5.3.1 Compare core capabilities and key benefits
5.3.2 Explore how Copilot and agents support productivity and automation
5.3.3 Best practices for managing governance, identity, and runbooks
5.3.4 Operational limitations and common failure modes
5.4 Compare Microsoft 365 Copilot licensing models
5.4.1 Copilot licensing plans and feature comparison
5.4.2 Examples that describe key differences
5.4.3 Microsoft 365 Copilot monthly license model
5.4.4 Pay-as-you-go Copilot model
5.4.5 Differences between licensing models
5.4.6 License implications for Microsoft SharePoint
5.4.7 Cost considerations and budgeting tips
6. Crafting Effective Prompts
6.1 Simplify and extract key information with Copilot in Word
6.2 Identify key information and summarize with Copilot in PowerPoint
6.3 Spot trends and visualize data with Copilot in Excel
6.4 Highlight key decisions and actions from Teams meetings
6.5 Catch up and prepare for the week with Copilot in Outlook
6.6 Summarize information on a topic with Microsoft 365 Copilot Chat
7. Creating and drafting with Microsoft 365 Copilot
7.1 Draft cover letters, marketing plans, and outlines with Microsoft 365 Copilot in Word Referencing sources
7.2 Build new slides, agendas, and to-do lists with Microsoft 365 Copilot in PowerPoint
7.3 Draft emails, replies, and meeting agendas with Microsoft 365 Copilot in Outlook
7.4 Brainstorm new ideas, lists, and reports with Microsoft 365 Copilot Chat
8. Edit and Transform content with Microsoft 365 Copilot
8.1 Write, organize, and transform content using Microsoft 365 Copilot in Word
8.2 Add images, slides, and organize your presentation using Microsoft 365 Copilot in PowerPoint
8.3 Format, sort, filter, and highlight data using Microsoft 365 Copilot in Excel
8.4 Rewrite messages and replies for tone using Microsoft 365 Copilot in Outlook
9. Ask questions and Analyze content with Microsoft 365 Copilot
9.1 Ask Microsoft 365 Copilot in Word for help and recommendations
9.2 Get design and organization tips with Microsoft 365 Copilot in PowerPoint
9.3 Analyze and work with tables using Microsoft 365 Copilot in Excel
9.4 Ask questions about your notes using Microsoft 365 Copilot in OneNote
9.5 Ask about your meetings and messages with Microsoft 365 Copilot in Teams
9.5.1 Access Copilot during a meeting
10. Creating and Managing Microsoft 365 Copilot agents
10.1 Create a Microsoft 365 Copilot Chat agent - Part A
10.1.1 Use the Describe tab (if available) to begin the agent creation process
10.1.2 Create a Microsoft 365 Copilot Chat agent - Part B
10.2 Manage user access and permissions for Agents
10.2.1 Licensing and agent types
10.2.2 Overview to configuring user access to agents
10.2.3 Assign a Copilot license in the Microsoft 365 admin center
10.2.4 Assign an environment role in the Power Platform admin center
10.2.5 Group-based role assignments
10.2.6 Security best practices
10.3 Agent approval and governance
10.3.1 Agent types you can manage
10.3.2 Understanding the approval process for agents
10.3.3 Role of admins and stakeholders in the approval process
10.3.4 Managing agent updates and version control
10.3.5 Governance policies for agent deployment
10.3.6 Security and compliance considerations
10.4 Agent Testing
10.4.1 Introduction to Testing an Agent
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