CompTIA IT Fundamentals+ 國際認可證書課程
課程簡稱：CompTIA ITF+ Training Course

CompTIA (The Computing Technology Industry Association) 於 1982 年成立，其推行的 ITF+ 認證是一套中立的 (Vendor Neutral) 國際認證，目的是要確認您對資訊科技擁有廣泛的基礎理解。

CompTIA ITF+：您人生的第 1 張國際認可 I.T. 認證！

為何要考取 CompTIA ITF+ 認證？

• 全球超過 250 萬人持有 CompTIA 認證，反映其受歡迎程度。
• 因其中立的特性及獨特的內容設計，CompTIA ITF+ 是唯一被公認的職前認證 (Pre-Career Certification)，可以幫助您確定是否具有對資訊科技的天賦和興趣。
• CompTIA 領先而中立的認證，會被全球各地的國際級機構重視，並被設定為必要的入職條件。例如 Dell、HP、Ricoh、Sharp、Xerox 及 Apple Consultant Network 技術人員便必需持有 CompTIA 的各項認證。
• 為進修 CompTIA A+ / Network+ / Server+ / Cloud+ / Security+、Cisco CCNA、Amazon AWS CCP、Oracle OCP、Microsoft Credentials 等等更高級的商業認證作準備。
• 基礎的資訊科技知識：它提供了對資訊科技概念和術語的基礎理解。
• 職業探索：它幫助您探索資訊科技領域各方面，讓您能夠確定感興趣的領域。
• 提高就業能力：即使在初級資訊科技支援職位中，它也可以提高您進入資訊科技各領域的就業機會。
• 技能發展：CompTIA ITF+ 認證及課程涵蓋了資訊科技基礎技能，包括硬件、軟件、安全性和網路，有助於您發展實用技能，並提高了您的資訊科技技能和理解，這些綜合的基礎於各行各業都有很高的價值。
• 認證先決條件：某些僱主或組織可能要求 CompTIA ITF+ 認證作為特定職位的先決條件。
• 個人成長：它為您在日常生活中的使用技術方面建立了信心和能力。

誰會從 CompTIA ITF+ 認證及課程受益？

• 考慮在資訊科技領域開展職業生涯的人士及事業轉型者。
• 在需要對資訊科技有廣泛了解的各行各業在職人士。
• 希望提升工作表現、增強資訊科技技能並減少對支援人員的依賴的文職、銷售和營運人員。

而您將會於本中心舉辦的 CompTIA ITF+ 課程學到那些領域的資訊科技技能？

• 資訊科技概念和術語：資料標記系統、電腦運作基礎、數據基礎以及故障排除
• 資訊科技基建：設置和安裝常見的設備 / 筆記本電腦 / 個人電腦及無線網路
• 應用和軟件：應用軟件及操作系統的各種組件的介紹及維護方法
• 軟件開發：編程語言類別、邏輯、概念和目的
• 數據庫基礎知識：數據庫概念、結構和目的
• 資訊安全：保密性、完整性和可用性及最佳實踐方法

本中心為 CompTIA 指定的考試試場。報考時請致電本中心，登記欲報考之科目、考試日期及時間 (最快可即日報考)。臨考試前考生須出示身份證及繳付考試費。

考試編號 FC0-U61 的考試費為 HK$1,132。

考試題目由澳洲考試中心傳送到你要應考的電腦，考試時以電腦作答。所有考試題目均為英文，而大多數的考試題目為選擇題。作答完成後會立即出現你的分數，結果即考即知！考試不合格便可重新報考，不限次數。欲知道作答時間、題目總數、合格分數等詳細考試資料，可瀏覽本中心網頁 "各科考試分數資料"。

Module 1: Using Computers

1.1 Common Computing Devices
1.1.1 Information Technology
1.1.2 Personal Computers (PC)
1.1.3 Mobile Devices
1.1.4 Internet of Things (IoT) Devices

1.2 Using a Workstation
1.2.1 Setting up a PC System
1.2.2 Ergonomic Concepts
1.2.3 Navigating an OS
1.2.4 Using Input Devices
1.2.5 Recognizing Desktop Icons
1.2.6 Working with Windows

1.3 Using an OS
1.3.1 Functions of an Operating System
1.3.2 Types of Operating System
1.3.3 Virtualization
1.3.4 Microsoft Windows
1.3.5 Apple macOS and iOS
1.3.6 Linux, Chrome, and Android
1.3.7 File Explorer
1.3.8 Windows Settings and Control Panel
1.3.9 Using a Web Browser

1.4 Managing an OS
1.4.1 Management Interfaces
1.4.2 Process and Service Management
1.4.3 Memory and Disk Management
1.4.4 Command Line Interfaces
1.4.5 Access Control and Protection

1.5 Troubleshooting and Support
1.5.1 Support and Troubleshooting
1.5.2 Identifying the Problem
1.5.3 Understanding the Problem
1.5.4 Resolving and Documenting the Problem
1.5.5 Troubleshooting PC Issues
1.5.6 Getting Support
1.5.7 Using a Search Engine

1.6 Module 1 Summary

Module 2: Using Apps and Databases

2.1 Using Data Types and Units
2.1.1 Notational Systems
2.1.2 Units of Measure
2.1.3 Data Types
2.1.4 Data Representation
2.1.5 The Value of Data
2.1.6 Intellectual Property
2.1.7 Data-driven Business Decisions

2.2 Using Apps
2.2.1 Installing Applications
2.2.2 Application Management
2.2.3 Managing Software Licensing
2.2.4 Productivity Software
2.2.5 Collaboration Software
2.2.6 Business Software

2.3 Programming and App Development
2.3.1 Programming Logic
2.3.2 Programming Languages
2.3.3 Programming Concepts
2.3.4 Object-Oriented Programming
2.3.5 Scripting Languages
2.3.6 Application Platforms and Delivery

2.4 Using Databases
2.4.1 Database Concepts
2.4.2 Database Structures
2.4.3 Relational Methods
2.4.4 Database Access Methods
2.4.5 Application Architecture Models

2.5 Summary for Using Apps and Databases

Module 3: Using Computer Hardware

3.1 System Components
3.1.1 Selecting a Computer
3.1.2 Motherboard Components
3.1.3 Processors
3.1.4 Features of Processors
3.1.5 System and Expansion Bus Technologies
3.1.6 System Cooling
3.1.7 BIOS and UEFI System Firmware

3.2 Using Device Interfaces
3.2.1 Computer Port and Connector Types
3.2.2 USB and Firewire
3.2.3 Graphics Devices
3.2.4 Graphic Device Interfaces
3.2.5 Input Devices
3.2.6 Configuring Peripherals
3.2.7 Bluetooth
3.2.8 RF and Near Field Communications (NFC)
3.2.9 Networking Interfaces

3.3 Using Peripheral Devices
3.3.1 Installing and Uninstalling Peripherals
3.3.2 Display Devices
3.3.3 Display Settings
3.3.4 Multimedia Ports and Devices
3.3.5 Printer Types
3.3.6 Installing and Configuring a Printer
3.3.7 Scanners and Cameras

3.4 Using Storage Devices
3.4.1 System Memory
3.4.2 Mass Storage Devices
3.4.3 Optical Discs and Drives
3.4.4 Removable Flash Memory Devices

3.5 Using File Systems
3.5.1 Managing the File System
3.5.2 Folders and Directories
3.5.3 File Explorer
3.5.4 Files
3.5.5 File Attributes and Permissions
3.5.6 Searching for Folders and Files
3.5.7 File Types and Extensions

3.6 Using Computer Hardware Summary

Module 4: Using Networks

4.1 Networking Concepts
4.1.1 Network Components
4.1.2 TCP/IP
4.1.3 Internet Protocol
4.1.4 Packet Delivery and Forwarding
4.1.5 DNS and URLs
4.1.6 Internet Application Services

4.2 Connecting to a Network
4.2.1 Internet Service Types
4.2.2 Wireless Internet Services
4.2.3 Setting Up a Wireless Network
4.2.4 Configuring a Wireless Client
4.2.5 Connecting to an Enterprise Network

4.3 Secure Web Browsing
4.3.1 Safe Browsing Practices
4.3.2 Configuring Browser Security
4.3.3 Managing Cookies and PII
4.3.4 Digital Certificates and Anti-phishing
4.3.5 Enabling a Firewall

4.4 Using Shared Storage
4.4.1 Local Network Sharing and Storage
4.4.2 Windows File Sharing
4.4.3 Hosted Sharing and Storage
4.4.4 Backups
4.4.5 Windows Backup

4.5 Using Mobile Devices
4.5.1 Using a Mobile Device
4.5.2 Mobile Applications and App Stores
4.5.3 Network Connectivity
4.5.4 Email Configuration
4.5.5 Synchronization and Data Transfer

5. Module 5: Security Concepts

5.1 Security Concerns
5.1.1 Computer Security Basics
5.1.2 Social Engineering
5.1.3 Business Continuity
5.1.4 Disaster Recovery

5.2 Using Best Practices
5.2.1 Securing Devices
5.2.2 Malware
5.2.3 Preventing Malware Infections
5.2.4 Spam
5.2.5 Software Sources and Patch Management

5.3 Using Access Controls
5.3.1 Access Controls
5.3.2 User Account Types
5.3.3 Authentication Factors
5.3.4 Uses of Encryption
5.3.5 Password Cracking and Management

5.4 Behavioral Security Concepts
5.4.1 Policies and Procedures
5.4.2 Handling Confidential Information
5.4.3 Acceptable Use Policies
5.4.4 Expectations of Privacy

5.5 Security Concepts Summary